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Order from Overseas
Our online shopping cart can not take abroad address yet. Please contact us from "Contact form" or e-mail us to "shop@ibuqui.com" when you want to purchase from us. We are so sorry for the inconveniense..
We are always very happy to responce you in English. Please feel free to send us any questions you got on us!
International Shipping Cost
EMS (Faster) | Post Office | |
Asia | ¥2200 | ¥1000 |
Europe | ¥2400 | ¥1000 |
Australasia | ¥2200 | ¥1000 |
North America | ¥2200 | ¥1000 |
South America | ¥2600 | ¥1200 |
Africa | ¥2600 | ¥1200 |
TRUCK YOUR PARCEL
You can truck your parcel either EMS or Post office. We inform you the trucking number after we shipped your parcel.
PAYMENT
Please make the payment via PayPal to shop@ibuqui.com
TAX
Tax is free due to ship out side of Japan.
ADDITIONAL FEES AND CHARGES
We calculates shipping costs based on weight 500g. If the parcel is over 500g, we might ask you higher price than the price we showed. If any additional fees are assessed to receive your package, Ibuqui is in no way responsible for the additional charges.
We are not responsible for any other importation taxes, sales taxes or charges that may be levied at the delivery destination. For more information regarding your country's customs policies, contact your local customs office.
RETURNS
Customer satisfaction is the most important element to us. The customer may exchange or return an item within 7 days from the delivery date. So, if you wish to make a return please email us to "shop@ibuqui.com" with your reason and we will process your request. In case we have supplied you with the wrong item we will fully refund your order including shipping costs. All returns must be sent by registered post (signed for delivery) only.